Business analysis is a discipline that requires a plethora of skills like reasoning ability, stakeholder management, domain knowledge and fluency in communication. These must be combined in the right proportions to identify, research and cater to needs that arise in a business. If you’re a business analyst, you must have an innate inquisitiveness coupled with the ability to ask questions the right way. That’s where your soft skills come in handy: They help you not sound offensive. Having been in the field for five years now, I would say that the best skill I can bring to my job is openness.
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https://builtin.com/people-management/business-analyst-openness
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